The AI Customer Experience Platform for shipping & delivery companies
Automate shipment tracking, delivery updates, and customer support — across every channel, in every language.
TAB is the AI Customer Experience platform for logistics, last-mile delivery, and shipping companies. Cut inbound "Where is my shipment?" volume to near zero with real-time tracking conversations.
Sound familiar?
Endless "Where is my package?" calls and messages
Delivery exceptions overwhelming support
Slow responses costing customer trust
Multi-language support gaps
How Logistics & Delivery teams use TAB
Built-in workflows for the things your team does every day.
Real-time tracking conversations
TAB pulls live tracking and answers "Where is my package?" instantly — across every channel.
Delivery rescheduling on WhatsApp
Customers reschedule deliveries conversationally — no app downloads, no friction.
Exception handling
TAB triages failed delivery attempts, customs issues, and address corrections — escalating only when needed.
Multi-language coverage
Reply natively in the customer's language — Arabic, English, French, and 40+ more.
One agent. Every channel your customers use.
Deploy your Logistics & Delivery AI agent across the channels that matter to your business.
Logistics & Delivery questions, answered
Can TAB pull live shipment tracking data?
Yes. TAB integrates with your tracking system to give customers live shipment status conversationally.
Can customers reschedule deliveries via WhatsApp?
Yes. TAB handles reschedule requests on WhatsApp, validates new windows, and updates your delivery system.
Does TAB work for B2B logistics?
Yes. TAB supports both B2C end-customers and B2B clients, with role-aware responses and per-account knowledge.
How fast can we deploy TAB for our logistics ops?
Most teams deploy in days. Upload your policies, connect your tracking system, and TAB goes live across your channels.
Explore TAB for other industries
Scale
Ready To Automate Customer Support?
Unlock instant responses, reduced costs, and round-the-clock service.
